So you are a computer geek, you set up the ultimate desktop system for your mom’s use, then.. you get a call about a dialog box thats reigning havoc popping up again and again, you spend the rest of the time wondering whats on screen and which button you should tell her to click. Sounds familiar? Wouldn’t it be nice to actually see whats the mystery on the other side? Remote Desktop Access is the solution.
Now don’t get driven away by the name, its as easy as eating a chocolate. Moreover you are the geek it shouldn’t be a problem for you and yes you know that there is an option for "Remote Desktop Connection" in the Windows XP start menu. Now if you ever clicked on it you know that it SUCKS!! Thankfully there are hundreds of other options that are better, far easier and feature rich. I will touch on two popular approaches:
VNC is Virtual Network Computing. Download TightVNC, run the setup and you are ready to go. Fire up TightVNC server on the remote machine and then use the IP address of the remote machine to connect through the TightVNC viewer on your machine. But only if you were thoughtful enough to install it on your mom’s pc (the remote pc), so now someone will need to set it up on the remote pc! The next approach overcomes this need
So you were not smart enough to set up the server on the remote machine, no problems, TeamViewer to the rescue. Now you must have a copy of TeamViewer on either computer. Then just fire it up, it requires no installation. Once its running on the remote machine, have someone (ur mom) tell you the session id and password that appears in the blue fields. Yes you would have to use a phone or email or something of the sort for this. Use the id and password to remotely access the computer. You are done!!